Help

Help & Support

Welcome to Axora Help Center 

We’re here to assist you with any questions, technical issues, or service inquiries. Below you’ll find helpful information and ways to get support.

1. How Can We Help You?

We provide assistance with:

• Website development services

• Technical support

• Account-related queries

• Service customization requests

• Bug reporting

• Project updates

If you can’t find your answer here, feel free to contact us directly.

2. Frequently Asked Questions (FAQs)

How do I contact support?

You can reach us via the Contact Form on our website or email us directly at info@axora.ai.

What are your support hours?

Our support team is available:
Monday – Friday | 10:00 AM – 6:00 PM (IST)

How long does it take to get a response?

We usually respond within 24–48 business hours.

Can I request website modifications?

Yes. Please submit your request via email or contact form with detailed requirements.

Do you provide emergency technical support?

Yes, urgent issues are prioritized. Please clearly mention “URGENT” in the subject line.

3. Technical Support Guidelines

To help us resolve your issue faster, please include:

• Your full name

• Registered email address

• Website URL

• Clear description of the issue

• Screenshots (if applicable)

This helps our team diagnose and resolve the problem quickly.

4. Project Support

If you are an existing client:

• Share your project reference number

• Mention the assigned developer (if known)

• Describe the requested update clearly

We will review and provide a timeline for implementation.

5. Reporting Bugs or Errors

If you find any issue on our website:

1. Note the page URL

2. Take a screenshot

3. Describe what happened

4. Email us the details

We appreciate your feedback in improving our services.

6. Contact Information

Email: info@axora.ai
Website: https://axora.ai/

7. Feedback & Suggestions

We value your feedback. If you have suggestions on how we can improve our services, feel free to share them with us.